Contact Us

Talk to the E2MARS team.

Call, message us on WhatsApp or send an email. We read every enquiry.

Reach us

Company

E2MARS
Registered in Cape Town, South Africa
There is no public walk-in office. Please call, message us on WhatsApp or send an email.

Support hours

Mon-Sun, 7:00 AM - 10:00 PM

Addresses named in our published policies: refunds and support support@e2mars.com, privacy privacy@e2mars.com, legal legal@e2mars.com.

Send an enquiry

Choose a topic and tell us how we can help.

Submit this form to send your enquiry to E2MARS. Our default contact address is info@e2mars.com.

For investor enquiries please email info@e2mars.com.

Quick answers

I cannot log in

Use the password reset in the app, or contact us with your registered phone number.

My fare looks wrong

Send us the trip date and time and we will check it.

How do I delete my account?

Use account settings in the app. Some accounts must settle balances first.