Privacy Policy

Effective Date: June 17, 2025

At E2MARS, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

• Personal Info: Name, email, phone number, ID, profile photo.
• Usage Data: Device type, IP address, location, app interactions.
• Payment Info: Processed through third-party payment service providers. We do not store full card details.

2. How We Use Your Information

• To match riders with drivers
• To improve our services and customer support
• For fraud prevention and safety monitoring
• For communication and promotional purposes

3. Sharing of Information

We do not sell your data. We may share data:

• With payment processors and verification services
• With law enforcement if legally required
• With partners or affiliates helping us serve you

4. Data Retention

We retain your data only for as long as needed to provide our services and fulfill legal obligations.

5. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss and misuse.

6. Your Rights

• Access, correct, or delete your data
• Opt-out of promotional emails or marketing
• Withdraw consent at any time

7. Changes to This Policy

We may update this policy. Continued use of E2MARS after changes means you agree to the new terms.